Website: https://smartcomputeraccessories.com/
Business Name: SMART Enterprise
Brand Name: SMART
Last Updated: 27 October 2026
1. Introduction
Welcome to SMART, operated by SMART Enterprise, a sole proprietorship business based in India.
At SMART, we respect your privacy and understand the importance of protecting your personal and business information. This Privacy Policy explains how we collect, use, store, and protect information when you visit our website, submit a business enquiry, request a quotation, communicate with our team, or purchase our products.
Our website provides information and enquiry facilities for computer accessories, cables, connectors, adapters, laptop accessories, CCTV accessories, and other related technology products.
By using our website, you acknowledge that you have read this Privacy Policy. Where consent is required by applicable law, we will obtain it before processing your information for the relevant purpose.
2. Information We Collect
We may collect the following categories of information depending on how you interact with our website.
A. Personal Information
When you contact us or submit an enquiry, we may collect:
- Full name
- Mobile number and WhatsApp number
- Email address
- City, state, and delivery address, where applicable
- Other information you voluntarily provide through our forms or communications
B. Business Information
For wholesale enquiries and business purchases, we may collect:
- Business or shop name
- Business address
- GSTIN or other business identification details, where required
- Product names, model numbers, and quantities requested
- Wholesale purchasing requirements
- Information required for quotations, invoices, shipping, and order support
C. Technical Information
When you visit our website, certain technical information may be collected automatically by our website, hosting provider, or enabled third-party services. This may include:
- IP address
- Browser type and device information
- Operating system
- Pages visited and time spent on the website
- Referral source and general website usage information
- Cookies or similar technical identifiers, where enabled
We collect only information that is reasonably necessary for the relevant business or website purpose.
3. How We Use Your Information
We may use the information collected for the following purposes:
- To respond to product enquiries and quotation requests.
- To provide wholesale pricing, product availability, and purchasing assistance.
- To process orders, payments, invoices, shipping, and delivery, where applicable.
- To communicate with customers about orders, replacements, returns, or customer support.
- To verify business details when necessary for a transaction.
- To improve our website, product information, and customer experience.
- To protect our website against fraud, spam, misuse, and unauthorised activity.
- To maintain business records and comply with applicable legal and tax obligations.
- To send promotional messages or product updates where permitted by law and, where required, with your consent.
We do not intend to use your personal information for purposes unrelated to the reason it was collected unless permitted by applicable law or you have provided the necessary consent.
4. WhatsApp, Phone, and Email Communication
Our website allows visitors to contact SMART through WhatsApp, phone, email, and online enquiry forms.
When you choose to contact us through these channels, we may use the details you provide to respond to your questions, discuss product specifications, share quotations, confirm availability, and assist with business transactions.
WhatsApp and other third-party communication services operate under their own privacy policies and terms. Information shared through these services may be processed by the respective service providers.
Please avoid sharing passwords, payment PINs, OTPs, or other confidential security credentials through enquiry forms or customer support messages.
5. Cookies and Similar Technologies
Our website may use cookies or similar technologies to support essential website functions, remember preferences, understand website performance, and improve the browsing experience.
If analytics, advertising, or other non-essential tracking tools are enabled, they may collect information about how visitors interact with our website.
You can manage cookies through your browser settings. Where required by applicable law, we will provide appropriate choices or obtain consent before using non-essential cookies or tracking technologies.
Disabling certain cookies may affect some website features.
6. Sharing of Information
We do not sell your personal information to third parties as a business practice.
However, we may share relevant information with the following parties when necessary:
- Delivery and logistics partners: To deliver products to the correct address.
- Payment service providers and banks: To process and verify transactions, where online payment facilities are used.
- Website hosting and technical service providers: To maintain website availability, security, and functionality.
- Communication service providers: To facilitate email, WhatsApp, or other customer communications.
- Accounting and professional advisers: To support legitimate business, accounting, tax, and compliance requirements.
- Government authorities or legal agencies: Where disclosure is required under applicable law or a valid legal request.
We aim to limit information shared with service providers to what is reasonably necessary for the relevant purpose.
7. Payment Information
If payments are accepted through an online payment gateway or another third-party payment service, the payment may be processed by that provider under its own terms and privacy practices.
We do not intend to collect or store complete payment card details, card security codes, UPI PINs, or banking passwords on our website.
Customers should use only the official payment instructions provided during the transaction and should never disclose OTPs or confidential payment credentials to anyone claiming to represent SMART.
8. Data Security
We take reasonable steps to protect the information we handle against unauthorised access, misuse, loss, alteration, or disclosure.
Depending on the systems in use, security measures may include restricted access to customer information, secure website connections, appropriate account controls, and the use of trusted service providers.
However, no website, electronic communication method, or internet-based storage system can be guaranteed to be completely secure. We therefore cannot promise absolute security of information transmitted over the internet.
If you believe your information has been used or accessed without authorisation, please contact us using the details provided below.
9. Data Retention
We retain personal and business information only for as long as reasonably necessary to fulfil the purpose for which it was collected, provide customer service, maintain transaction and tax records, resolve disputes, protect our business, or meet applicable legal obligations.
For example, information relating to an order or invoice may need to be retained for accounting and statutory purposes even after the transaction has been completed.
When information is no longer required, we will take reasonable steps to delete it, anonymise it, or otherwise dispose of it appropriately, subject to applicable legal requirements.
10. Your Privacy Choices and Rights
Subject to applicable law, you may request information about the personal data we hold about you and ask us to correct inaccurate information or address concerns regarding its use.
Depending on the circumstances and applicable legal requirements, you may also request deletion of information, withdraw consent where processing is based on consent, or opt out of promotional communications.
Some records may need to be retained to fulfil legal obligations, complete transactions, or resolve disputes.
To submit a privacy-related request, contact us using the details in the Contact Us section. We may request reasonable information to verify your identity before acting on a request.
We will handle requests in accordance with applicable Indian data protection and other relevant laws.
11. Third-Party Websites
Our website may contain links to third-party websites or services, including WhatsApp and other external platforms.
These websites are not controlled by SMART. We are not responsible for their privacy practices, website content, security measures, or terms of service.
We recommend reviewing the relevant third party’s privacy policy before submitting personal information through its website or service.
12. Children’s Privacy
Our website and products are intended primarily for adults, individual customers, retailers, dealers, and business buyers.
We do not knowingly seek to collect personal information from children in circumstances where such collection is not permitted by applicable law. If we become aware that information has been collected inappropriately, we will take reasonable steps to address the matter in accordance with applicable legal requirements.
13. Privacy and Applicable Indian Laws
SMART Enterprise aims to handle personal information responsibly and in accordance with applicable laws in India, including relevant data protection and information technology requirements.
The Digital Personal Data Protection Act, 2023, and the rules and provisions brought into effect under applicable government notifications may apply to the processing of digital personal data. Our practices and this policy will be interpreted and updated as necessary to reflect applicable legal requirements.
Nothing in this policy is intended to exclude any privacy right or legal protection that cannot lawfully be excluded.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business activities, website features, technology, service providers, or legal obligations.
The revised policy will be published on this page along with an updated revision date. Where required by applicable law, we will provide additional notice or obtain consent for material changes.
We encourage visitors and customers to review this page periodically.
15. Contact Us
If you have any questions, concerns, or requests relating to this Privacy Policy or the handling of your personal information, please contact us.
Business Name: SMART Enterprise
Brand Name: SMART
Contact Person: Dibyendu Roy
Email: sales@smartcomputeraccessories.com
Phone / WhatsApp: +91 8436177955
Business Location: Berhampore, Murshidabad, West Bengal, India
Website: https://smartcomputeraccessories.com/
We will make reasonable efforts to review and respond to privacy-related enquiries in accordance with applicable requirements.
SMART
Smarter Technology. Trusted Brand.
A unit of SMART Enterprise.
© 2026 SMART Enterprise. All Rights Reserved.