1. Legal Agreement & Electronic Record
This document constitutes a legally binding electronic record under the provisions of the Information Technology Act, 2000 and the rules framed thereunder in India. By accessing, browsing, or submitting a bulk trade inquiry on smartcomputeraccessories.com (owned and operated by SMART Enterprise, hereinafter referred to as “Smart Computer Accessories”, “we”, or “our”), you agree to be bound by these Terms & Conditions.
2. B2B Trade Eligibility & Account Accuracy
Our platform is designed primarily for B2B wholesale transactions with computer dealers, retail shop owners, system integrators, corporate procurement teams, and commercial entrepreneurs. By placing an inquiry or order, you warrant that:
- You are at least 18 years of age and legally competent to enter into a binding contract under the Indian Contract Act, 1872.
- All business particulars, GSTIN details (where applicable), shipping addresses, and contact numbers provided by you are accurate and current.
3. Wholesale Pricing, MOQ & GST Invoicing
Because hardware and peripheral market rates fluctuate based on raw material and import cycles, wholesale slab rates are subject to revision without prior notice:
- Custom Tier Quotes: Final wholesale pricing depends on the Minimum Order Quantity (MOQ) and product mix confirmed via our official WhatsApp sales desk or proforma invoice.
- Tax Compliance: All official B2B supplies are billed with GST-compliant tax invoices. Buyers wishing to claim Input Tax Credit (ITC) must furnish their valid GSTIN prior to invoice generation.
- Typographical Errors: In the event of an inadvertent listing or pricing error on the website, Smart Computer Accessories reserves the right to revise the quote or cancel an unfulfilled order with full reimbursement of any advance paid.
4. Order Dispatch, Logistics & Delivery
We partner with reputed surface and air cargo couriers to provide pan-India dispatch from our distribution hub in Berhampore, West Bengal. While we strive to dispatch confirmed orders within 24 to 48 business hours, transit timelines are estimates and may vary due to courier network delays, regional holidays, weather disruptions, or regulatory checkpoints.
5. Product Warranties & Manufacturer Assurances
Smart Computer Accessories supplies 100% genuine hardware across our featured brands (including Ranz, Logitech, HP, and CCTV peripherals). Warranty terms vary by product category:
- Branded products carrying direct manufacturer warranty are serviced through the respective brand’s authorised service centers across India using our GST invoice.
- For distributor-backed accessories, warranty or replacement claims are governed strictly by the terms and timelines specified in our Return & Replacement Policy.
- Physical damage, burnt circuits, cut cables, or liquid damage void all warranty obligations.
6. Acceptable Website Usage & Prohibited Conduct
In compliance with the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, users are strictly prohibited from:
- Using automated scrapers, bots, or data-extraction tools to copy our product catalogs, wholesale pricing structures, or custom HTML/CSS code.
- Submitting fraudulent trade inquiries, impersonating another business entity, or attempting to disrupt website security.
- Reproducing or republishing our brand logos, founder imagery, or proprietary marketing content without written authorization.
7. Limitation of Liability
To the fullest extent permitted by applicable Indian law, Smart Computer Accessories (SMART Enterprise) shall not be liable for any indirect, incidental, consequential, or loss-of-profit damages arising out of the use or inability to use the products supplied. Our maximum aggregate liability for any verified claim shall never exceed the net invoice value of the specific defective product(s) purchased by the buyer.
8. Governing Law & Exclusive Jurisdiction
These Terms & Conditions and all commercial transactions conducted with Smart Computer Accessories shall be governed by and construed in accordance with the laws of India. Any dispute, controversy, or legal proceeding arising out of our trade operations shall be subject to the exclusive jurisdiction of the competent courts in Berhampore, Murshidabad, West Bengal.
9. Grievance Officer & Contact Information
For any legal notices, trade inquiries, or policy clarifications, please contact our designated proprietor and grievance officer:
- Entity Name: Smart Computer Accessories (A Unit of SMART Enterprise)
- Proprietor / Founder: Dibyendu Roy
- Phone / WhatsApp: +91 8436177955
- Email: sales@smartcomputeraccessories.com
- Address: Berhampore, Murshidabad, West Bengal, India